mint33 Terms & Conditions — updated for the latest 2026 compliance requirements
All accounts are protected by mint33's privacy & security policy
Minimum deposit RM10 — withdrawals processed within 5–30 minutes
Minimum age requirement of 18 years for all mint33 players
mint33 customer support is available 24/7 in Bahasa Melayu
mint33 Terms & Conditions — updated for the latest 2026 compliance requirements
All accounts are protected by mint33's privacy & security policy
Minimum deposit RM10 — withdrawals processed within 5–30 minutes
Minimum age requirement of 18 years for all mint33 players
mint33 customer support is available 24/7 in Bahasa Melayu
Official Documents

Mint33 Terms & Conditions – Complete Platform Guidelines for Malaysia

This document contains all the terms, conditions, and rules governing the use of the mint33 platform. Please read it carefully before registering or using any mint33 services.

Updated: January 2026
Bahasa Melayu (ms-MY)
Malaysia
Document Contents
Eligibility & Account Registration
Deposits, Withdrawals & Payments
Bonus & Promotions Terms
Game Rules
Account Closure & Suspension
Responsible Gaming
18+
Minimum age requirement for all mint33 users
RM10
Minimum deposit limit on the mint33 platform
30 Min
Standard withdrawal times to eWallets & Malaysian banks
24/7
Customer support available around the clock

Key Things You Need to Know

Before reading the full terms, here is a summary of the six most important points in mint33's Terms & Conditions.

One Account Per User

Each mint33 user is permitted to hold only one active account. Registering multiple accounts using the same or different names, phone numbers, or other details is a serious violation of mint33's terms and may result in the closure of all associated accounts and forfeiture of any balances.

Minimum Age Requirement: 18 Years

The mint33 platform is open only to individuals aged 18 and above. mint33 reserves the right to request proof of age at any time, and any account confirmed to belong to a minor will be closed immediately with no refund of any remaining balance.

Bonus Rollover Requirement

All bonuses and promotions at mint33 are subject to rollover requirements before winnings derived from bonus funds can be withdrawn. Rollover conditions vary by bonus type. Please read each promotion's terms carefully before claiming at mint33.

Payments in Malaysian Ringgit

All transactions on mint33 are processed in Malaysian Ringgit (RM). Deposits can be made via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks). mint33 does not charge any fees for standard deposits.

Fraud & Abuse Prohibition

Any attempt at fraud, use of third-party software to gain an unfair advantage, or exploitation of technical errors on mint33 constitutes a serious violation. mint33 reserves the right to forfeit winnings and close accounts without notice if fraud is confirmed.

Responsible Gaming Tools

Mint33 provides self-control tools to all members, including deposit limits, play time limits, voluntary breaks, and temporary or permanent account suspension. We encourage all Malaysian players to make use of these tools to maintain a healthy and controlled gaming experience.

Important: Please Read Before Using mint33's Services

By registering for or using any part of the mint33 platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please do not use mint33's services. Continued use of the platform following any amendment to the terms constitutes your acceptance of the updated terms.

1Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and mint33 ("Platform", "we", "us") governing your use of the mint33 online entertainment platform, accessible via the official website mint33.click and all associated subdomains and applications.

Mint33 is a fully digital online entertainment platform offering casino games including slots, table games, Live Casino, Sports Betting, and e-sports to users in Malaysia. All services are provided in Malaysian Ringgit (RM).

This Terms document should be read together with the mint33 Privacy Policy and mint33 Responsible Gaming Policy, all of which collectively form the entire agreement between you and the mint33 platform.

2Registration Eligibility

To register and use the mint33 platform, you must meet all of the following eligibility requirements:

  • At least 18 years old at the time of registration. mint33 operates a zero-tolerance policy towards underage use.
  • Is a Malaysian citizen or permanent resident, or is lawfully present in Malaysia at the time of using the service.
  • Has full legal capacity to enter into a binding agreement.
  • Not residing in any jurisdiction where use of this platform is prohibited or restricted under local law.
  • Has never previously had a mint33 account closed or suspended for a terms violation.

Mint33 reserves the right to request identity document verification (KYC) at any time, including during registration, at the point of withdrawal, or when suspicious activity is detected. Required documents may include a Malaysian identity card (MyKad), bank statement, or recent proof of address.

3User Account

Each mint33 user is permitted to hold only one (1) active account at any one time. Creating multiple accounts — whether using the same or different information — is a serious violation of mint33's terms.

During registration, you are required to provide truthful, accurate, and complete information. You are responsible for keeping your account details up to date at all times. Inaccurate or outdated information may cause delays in withdrawal processing.

  • Your mint33 account password is your personal responsibility. Do not share it with anyone.
  • You are responsible for all activity that takes place under your account.
  • If you suspect your account has been accessed without your authorisation, contact mint33 support immediately.
  • Mint33 will never ask for your password through any communication channel.
  • Transferring a mint33 account to a third party is strictly prohibited.

4Deposits & Payments

Mint33 accepts deposits via the following payment methods available to Malaysian users:

  • eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Instant Transfer: DuitNow (all Malaysian banks that support DuitNow)
  • Online Banking: FPX via Maybank2u, CIMB Clicks, and all FPX member banks

Deposit limits are as follows:

  • Minimum deposit: RM10 per transaction
  • Default daily deposit limit: RM10,000 (can be reduced by the user through responsible gaming settings)
  • Deposit credited to mint33 account immediately for all supported methods

Mint33 does not charge any processing fees for deposits made through supported payment methods. Any fees imposed by third-party payment providers are the user's sole responsibility.

Important Notice Regarding Deposits

Only deposits made from an account in your own name are accepted at mint33. Deposits from third-party accounts, including those of family members, will be returned and may require additional identity verification.

5Withdrawals

Withdrawal of winnings at mint33 is subject to the following terms and procedures:

  • Minimum withdrawal limit: RM50 per transaction
  • Withdrawals may only be made to a bank account or eWallet registered under the same verified user's name
  • Typical processing time: 5 to 30 minutes for standard amounts
  • Withdrawals exceeding RM5,000 may require additional review by the mint33 team and can take up to 24 working hours to process

Withdrawal processing may be delayed if:

  • Your KYC (Know Your Customer) verification is incomplete or the requested documents have not been submitted
  • There is an active bonus balance that has not yet met the rollover requirement
  • Your account is currently under a security review
  • The bank account or eWallet details provided are incorrect or do not match the mint33 account information

Mint33 reserves the right to temporarily hold withdrawals pending further investigation where there are signs of unusual account activity. Withdrawals held for verification purposes will be processed as soon as verification is complete.

6Bonuses & Promotions

All bonuses, promotions, and special offers provided by mint33 are subject to their respective specific terms. The following are the general terms that apply to all mint33 bonuses unless otherwise stated:

  • All bonuses are subject to rollover requirement (wagering requirement) before winnings derived from bonus funds can be withdrawn
  • Rollover requirements are typically expressed as a multiple of the deposit plus bonus amount (e.g., 30x means RM100 deposit + RM100 bonus = RM6,000 must be wagered)
  • Table games and baccarat typically contribute 10%–25% towards rollover requirements, while slots contribute 100%
  • Bonuses may not be transferred, sold, or shared with other users
  • Mint33 reserves the right to void bonuses obtained through dishonest means or abuse
  • Each promotion may have an expiry date — bonuses not used within the specified period will expire automatically
About No-Deposit Bonuses

Where mint33 offers a no-deposit bonus, higher rollover requirements typically apply. The maximum winnings withdrawable from a no-deposit bonus are usually capped — refer to the relevant promotion's terms for exact details.

7Game Rules

All games offered on the mint33 platform — including slots, table games (baccarat, blackjack, roulette, sic bo, table poker), Live Casino, Sports Betting, and e-sports — are subject to their respective game-specific rules, which can be found within each game.

  • All RNG (Random Number Generator) game outcomes at mint33 are entirely random and cannot be influenced by any external factor. mint33's RNG has been independently certified by eCOGRA and iTech Labs.
  • For live dealer games, the dealer's final ruling is conclusive and cannot be disputed once the round has closed.
  • For Sports Betting, results recognised by mint33 are based on the official decisions of the relevant governing body for each sport. Any result changes following the initial official announcement will be updated in line with the latest official ruling.
  • Sporting events postponed or cancelled before the stipulated minimum time will result in the cancellation of all related bets and a full refund to mint33 players.
  • Mint33 reserves the right to void rounds or bets where a clear technical error has occurred in the display of odds or game results.

8Prohibited Conduct

Mint33 users are strictly prohibited from doing any of the following:

  • Registering more than one mint33 account for any reason
  • Using automation software, bots, scripts, or any third-party technology to play, bet, or interact with the mint33 platform
  • Exploiting any bugs, technical errors, or vulnerabilities within the mint33 platform to gain unauthorised advantages
  • Colluding with other players to unfairly influence game outcomes, particularly in table poker games
  • Using the mint33 platform for any money laundering or illicit financing activity
  • Providing false or fraudulent information during registration or the KYC process
  • Using another person's mint33 account without the account holder's consent
  • Attempting to obtain bonuses or promotions fraudulently, including opening new accounts to claim welcome bonuses repeatedly

Mint33 employs an advanced fraud detection system to monitor suspicious activity. Any confirmed violation will result in immediate action, including forfeiture of all balances and winnings and permanent account closure.

9Account Closure & Suspension

Mint33 reserves the right to suspend or close any account at any time for the following reasons:

  • Violation of any part of these Terms & Conditions
  • Suspected fraudulent activity or money laundering
  • Failure to complete the KYC verification process within the stipulated timeframe
  • Requests from law enforcement agencies or relevant authorities
  • Self-closure request by the account holder as part of a responsible gaming programme

Users may also request to close their own account at any time by contacting the mint33 support team. For account closure requests related to responsible gaming (self-exclusion), mint33 will process the request promptly and any eligible balance will be returned following a review.

Any remaining balance in an account closed due to a terms violation will not be refunded. For voluntary closures or other valid reasons, eligible balances will be returned once all necessary checks have been completed.

10Privacy & Data Protection

Mint33 takes the privacy and personal data protection of all its users seriously. The collection, use, and storage of personal data on mint33 is governed by the mint33 Privacy Policy, which can be read on our Privacy Policy page.

  • All personal data is collected solely for legitimate, stated purposes — including identity verification, payment processing, service improvement, and legal compliance.
  • Mint33 does not sell or share users' personal data with third parties without consent, except as required by law
  • All data and transactions are protected by 256-bit SSL encryption
  • Users have the right to request access to their personal data held by mint33 and to request corrections to any inaccurate information.

11Responsible Gaming

Mint33 is fully committed to responsible gaming practices. We provide a range of tools to help Malaysian players maintain control over their gaming experience:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits that take effect immediately upon activation. Limit reductions apply immediately, while limit increases are subject to a 24-hour waiting period.
  • Play Time Limit: Set a daily session time limit for your play. You will be notified when the limit is approaching, and your session will end automatically once it is reached.
  • Voluntary Break: Take a break from the mint33 platform for 24 hours, 7 days, 30 days, or a custom duration of your choosing.
  • Self-Exclusion: Close your account permanently or for a minimum period of 6 months. Self-exclusion cannot be reversed before the period expires.

If you or someone you know is struggling with gambling-related issues, please reach out to the mint33 responsible gaming team or seek professional help. You can also visit our Responsible Gaming page for more information and support resources.

12Disclaimer & Limitation of Liability

The mint33 platform is provided "as is" and "as available". While we make every effort to ensure uninterrupted service, mint33 does not guarantee that the platform will always be free from errors, outages, or technical issues.

  • Mint33 is not liable for any losses arising from internet connectivity issues, user hardware failures, or technical disruptions beyond mint33's control
  • Game results that have been calculated and recorded by the mint33 system are final, except where a clear and verifiable technical error has occurred
  • Mint33's total liability under any circumstances shall not exceed the net deposit amount made by the user in the 30 days prior to the liability claim
  • Mint33 is not responsible for any financial decisions made by users based on information or promotions displayed on the platform.

13Terms Amendment

Mint33 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on the mint33 platform.

For material changes, mint33 will endeavour to provide users with reasonable notice via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the mint33 platform following any amendment to the Terms constitutes your acceptance of and agreement to the revised terms. If you do not agree with the amendments, please discontinue use of the platform and contact the mint33 support team to close your account.

14Contact Us

If you have any questions, concerns, or complaints regarding mint33's Terms & Conditions or any aspect of our services, please contact our team through the following channels:

  • Email: support@mint33.click
  • Live Chat: Available 24/7 within the mint33 platform
  • Response time: Typically within 1–3 minutes via live chat, and 4–24 hours via email

The mint33 customer support team operates in both Bahasa Melayu and English. For formal complaints requiring a written response, please submit via email, stating your account number and full details of the issue.

Summary of mint33's Key Clauses

A quick reference guide to the terms most frequently asked about by new Malaysian members at mint33.

One Account Only

Each user may only hold one active mint33 account. Duplicate accounts will result in the permanent forfeiture of all balances and closure of all associated accounts.

18-Year Age Limit

Only individuals aged 18 and above are permitted to register and play at mint33. Proof of age may be requested at any time.

Deposits & Withdrawals (RM)

All transactions are in Malaysian Ringgit (RM). Minimum deposit RM10, minimum withdrawal RM50. Methods: Touch 'n Go, DuitNow, GrabPay, FPX, and more.

Bonus Rollover Requirement

Bonuses must have their rollover requirements fulfilled before a withdrawal is permitted. Rollover conditions vary depending on the bonus type and the games played at mint33.

KYC & Identity Verification

Mint33 reserves the right to request identity verification (MyKad, bank statement) at any time. Incomplete verification may delay the processing of withdrawals.

Responsible Gaming Tools

Deposit limits, session time limits, voluntary breaks, and self-exclusion are available free of charge to all mint33 members. We actively encourage their use.

Mint33's Commitment to Malaysian Players

Fair terms are part of mint33's commitment to the entire Malaysian player community.

Clear Terms

Mint33's Terms are written in plain, straightforward language that Malaysian users can understand without needing legal assistance to interpret.

Amendment Notice

Mint33 is committed to notifying users before any material changes to the terms are implemented, with sufficient advance notice.

No Hidden Conditions

All mint33 bonus and promotion terms are stated clearly and transparently. There are no hidden conditions buried in fine print that could catch players off guard.

BM Language Support

If you are unclear about any part of these Terms, the mint33 support team is available to explain them in Bahasa Melayu at any time.

FAQ – mint33 Terms & Conditions

The most frequently asked questions about mint33's platform terms and policies.

No. Each individual may only register one mint33 account in their own name. You may not register an account on behalf of a family member or any other person. Every mint33 member must register using their own personal information and is fully responsible for their account. Registering an account on someone else's behalf is a violation of mint33's terms.

If the bonus rollover requirements are not met before the bonus expiry date, any remaining bonus funds will be automatically removed from your mint33 account balance. Your original deposit is not affected — only the bonus funds will be forfeited. Any winnings earned from bonus funds prior to expiry remain valid provided the rollover requirements were fulfilled at that time.

mint33 may only void or forfeit winnings in situations explicitly outlined in the Terms & Conditions — such as confirmed fraud, duplicate account usage, bug exploitation, or winnings obtained in breach of bonus terms. mint33 does not void legitimate winnings without verifiable grounds. If you believe your winnings have been unfairly forfeited, you have the right to submit a formal complaint to the mint33 team.

mint33 retains user personal data for as long as required under applicable Malaysian law — typically a minimum of 5 years after account closure for compliance purposes, including anti-money laundering requirements. Data no longer needed for legal or operational purposes will be deleted in accordance with the schedule set out in the mint33 Privacy Policy.

mint33 reserves the right to set platform-wide limits that apply to all users. However, for limits set by users themselves through responsible gaming tools, mint33 will not increase those limits without a clear request from the user and the completion of a designated waiting period. Limit reductions may take effect immediately at any time upon the user's request.

To submit a formal complaint at mint33, send an email to support@mint33.click with the subject line "Formal Complaint", including your account number, a detailed description of the issue, and any relevant supporting evidence (screenshots, transaction numbers). The mint33 team will acknowledge receipt of your complaint within 24 hours and aim to resolve it within 5 business days. If you are not satisfied with the resolution provided, you may escalate the matter to a recognised independent dispute resolution body.
Fair & Transparent Terms for Malaysian Players

Understand Our Terms, Start Playing with Confidence at mint33

Now that you're familiar with mint33's Terms & Conditions, you can enjoy all our games and services with complete confidence. Register for free today and experience Malaysia's trusted online casino platform.

Platform for players aged 18 and above only. Bet responsibly at mint33.

Bahasa Melayu