mint33 — your personal data is protected with 256-bit SSL encryption at all times
mint33 Privacy Policy updated for Malaysia PDPA 2026 compliance
mint33 does not sell your personal data to any third party
You have the right to request, update, or delete your data at mint33
Privacy questions? Reach the mint33 team 24/7 in Bahasa Malaysia
mint33 — your personal data is protected with 256-bit SSL encryption at all times
mint33 Privacy Policy updated for Malaysia PDPA 2026 compliance
mint33 does not sell your personal data to any third party
You have the right to request, update, or delete your data at mint33
Privacy questions? Reach the mint33 team 24/7 in Bahasa Malaysia
Official Documents

Mint33 Privacy Policy – Malaysian Player Data Protection

Mint33 is committed to protecting every user's privacy. This document transparently explains how we collect, use, store, and protect your personal data as a registered Malaysian player at mint33.

Updated: January 2026
Bahasa Melayu (ms-MY)
Malaysia (PDPA)
Document Contents
Personal Data Collected
Purpose of Data Use
Sharing Data with Third Parties
Security & Data Storage
User Rights (PDPA)
Cookies & Tracking Technologies
256-bit
Bank-grade SSL encryption protects all mint33 data
0
Data sold to third parties without your consent
30 Days
Maximum response time for data access requests
PDPA
Compliance with Malaysia's Personal Data Protection Act

Mint33's Privacy Commitment to Malaysian Players

Six core principles that guide how mint33 handles the personal data of every user.

Bank-Grade Encryption

All personal and financial data transmitted between your device and the mint33 platform is protected by 256-bit SSL encryption — the same standard used by Malaysia's major financial institutions such as Maybank and CIMB. This makes any attempt by third parties to intercept your data in transit practically impossible.

No Data Sales

Mint33 has never sold, rented, or traded users' personal data with third parties for commercial purposes, and never will. Your data belongs to you — mint33 uses it solely to operate the platform and meet legal obligations, not as an additional revenue stream at the expense of your privacy.

Full Control in Your Hands

As a mint33 user, you have the right to access your personal data, request corrections to inaccurate information, request deletion of data under certain circumstances, and withdraw consent for data processing within the limits permitted by law. All such requests can be submitted directly to the mint33 team.

Malaysia PDPA Compliance

The mint33 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). As a platform operating for the Malaysian market, we take these legal responsibilities seriously and ensure our data handling practices remain aligned with the latest PDPA requirements at all times.

Minimum Data Collection

Mint33 only collects personal data that is strictly necessary for the stated purposes — account registration, payment processing via DuitNow or Touch 'n Go, identity verification, and service improvement. We do not collect data that is excessive or irrelevant to the operation of the mint33 platform.

Transparency in Bahasa Melayu

Mint33's Privacy Policy is written in clear, straightforward language that all Malaysian users can easily understand. We believe transparency is more than just a legal obligation — it is the foundation of trust between mint33 and every player. No dense legal jargon standing between you and a clear understanding of how your data is used.

Important Notes Regarding mint33's Privacy Policy

By registering for or continuing to use the mint33 platform, you consent to the collection and use of your personal data as described in this document. This Privacy Policy should be read together with mint33's Terms & Conditions. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.

1Introduction

This Privacy Policy ("Policy") describes how mint33 ("we", "platform", "mint33") collects, uses, discloses, transfers, and stores your personal data when you use the mint33 online entertainment platform, accessible at mint33.click.

Mint33 is the data controller for all personal data collected from Malaysian users through this platform. We operate fully within the framework of Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation.

We value the trust every Malaysian player places in mint33 when sharing their personal information with us. We are therefore committed to handling your data with the utmost responsibility, transparency, and security across every aspect of our operations.

2Personal Data Collected

Mint33 collects various categories of personal data depending on how you interact with our platform. The main categories collected are as follows:

a) Identity & Contact Data

  • Full name as stated on your MyKad or official identification document
  • An active Malaysian mobile phone number
  • A valid email address
  • Date of birth (for age verification)
  • Identity card number (MyKad) when required for KYC verification
  • Current residential address in Malaysia

b) Financial & Transaction Data

  • Malaysian bank account numbers or eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) used for deposits and withdrawals
  • History of deposit and withdrawal transactions on the mint33 platform
  • Payment information processed via FPX (Maybank2u, CIMB Clicks, and other member banks)

c) Gaming & Behavioural Data

  • Gaming and betting history on the mint33 platform
  • Game preferences and most frequently visited categories
  • Bonus and promotion usage records
  • Responsible gambling control settings configured by you

d) Technical & Device Data

  • IP address and associated location information
  • Device type, operating system, and web browser used
  • Access logs and session timestamps
  • Cookie data and device identifiers

3How We Collect Data

Mint33 collects personal data through three main channels:

  • Directly from You: During account registration, the KYC process, completion of deposit or withdrawal forms, communication with the support team, or when updating your mint33 profile information.
  • Automatically: When you use the mint33 platform, our systems automatically record technical data such as your IP address, device type, session timestamps, and usage patterns via cookies and similar technologies.
  • From Third Parties: In certain circumstances, mint33 may receive your personal data from payment providers you use (such as DuitNow operators or Touch 'n Go eWallet) to verify transactions, or from identity verification agencies for KYC purposes.
About Payment Providers

When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX, the respective payment provider may share limited transaction information with mint33 for verification and payment settlement purposes. This data is used solely for transaction processing and is stored in accordance with each provider's own privacy policy.

4Purpose of Personal Data Use

Mint33 uses the personal data it collects solely for the following purposes:

  • Account Management: Creating and managing your mint33 account, verifying your identity, processing registration, and enabling secure access to the platform.
  • Transaction Processing: Processing deposits and withdrawals via your chosen Malaysian payment method, verifying transactions, and resolving any financial disputes.
  • KYC Verification & Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA, the Anti-Money Laundering Act 2001 (AMLA), and related legislation, including user age and identity verification.
  • Customer Service: Responding to enquiries, resolving complaints, and providing technical support in Bahasa Melayu via live chat, email, and other channels.
  • Platform Security: Detecting and preventing fraud, account misuse, suspicious activity, and other security threats to the mint33 platform.
  • Service Improvement: Analysing usage patterns in aggregate (not at an individual level) to improve platform design, user experience, and game offerings relevant to Malaysian players.
  • Marketing Communications: Sending you mint33 promotional information, bonuses, and special offers — but only where you have given consent to receive such communications. You may withdraw this consent at any time.

Mint33 will not use your personal data for any purpose beyond those stated above without first obtaining fresh consent from you.

5Sharing Data with Third Parties

Mint33 does not sell user personal data. However, in the limited circumstances outlined below, mint33 may need to share your data with certain parties:

  • Payment Service Providers: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX network operators receive only the minimum transaction data necessary to process your deposits and withdrawals.
  • Licensed Game Providers: Game software providers partnering with mint33 may receive anonymised account identifiers (not full identity data) for game-technical purposes only.
  • Identity Verification Services: Third-party KYC verification agencies appointed by mint33 receive only the identity data strictly necessary for legally required age and identity verification purposes.
  • Legal Authorities: mint33 is required to disclose personal data to Malaysian authorities — including the Royal Malaysia Police, Bank Negara Malaysia, or the courts — when directed to do so under applicable Malaysian law.
  • Professional Advisors: Lawyers, accountants, or auditors bound by professional confidentiality obligations may access relevant data within the scope of their services to mint33.

All third parties that receive data from mint33 are bound by confidentiality agreements and data protection obligations equivalent to the standards we uphold.

6Data Security

Mint33 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or damage:

  • 256-bit SSL Encryption: All data transmitted between your device and mint33's servers is encrypted using 256-bit TLS/SSL protocol, which is practically unbreakable by any outside party.
  • Internal Access Controls: Access to user personal data within the mint33 organisation is restricted to staff who genuinely require it to perform their duties. All access is logged and monitored.
  • Secure Data Storage: Personal data is stored on servers protected by firewalls, intrusion detection systems, and multiple layers of physical and digital security measures.
  • Continuous Monitoring: The mint33 security team monitors the platform 24 hours a day to detect suspicious activity or unauthorised access attempts.
  • Regular Security Testing: mint33 conducts regular penetration testing and security reviews to identify and address vulnerabilities before they can be exploited.

While mint33 takes all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in keeping your account safe — make sure your mint33 password is strong, unique, and never shared with anyone.

In the Event of a Data Breach

In the event of a data breach that materially affects your personal data, mint33 will notify you and the Malaysian Personal Data Protection Commissioner within the timeframe required by law, and will take immediate steps to contain and remediate the situation.

7Data Retention & Deletion

Mint33 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law:

  • Active Account Data: Retained for as long as your mint33 account is active and for a reasonable period thereafter.
  • Financial Transaction Data: Retained for a minimum of 7 years following the transaction date, in line with AMLA requirements and Malaysian tax legislation.
  • KYC Data: Retained for a minimum of 5 years after the business relationship ends, in accordance with Malaysia's AMLA requirements.
  • Communications Data: Communication records with mint33 customer support are retained for 2 years for reference and service improvement purposes.
  • Technical Data & Logs: Technical log data is typically retained for 90 to 365 days, depending on the data type and security requirements.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.

8Cookies & Tracking Technologies

The mint33 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.

Types of Cookies Used:

  • Essential Cookies: Required for core mint33 platform functions such as login verification, session security, and navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how users interact with the mint33 platform — which pages are visited most frequently, load times, and errors encountered. This data is used in aggregate form for platform improvement.
  • Preference Cookies: Saves your personal settings — such as interface language and display preferences — to give you a more consistent experience every time you visit mint33.

You can manage cookie settings through your web browser. Disabling all cookies may affect certain features of the mint33 platform. For more information on managing cookies, refer to your web browser's help documentation.

9User Rights Under Malaysia's PDPA

As a mint33 user subject to Malaysia's PDPA, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data mint33 holds about you. mint33 will process all data access requests within 30 days of receipt.
  • Right to Correction: If you find that personal data held by mint33 is inaccurate, incomplete, or outdated, you have the right to request a correction. Corrections will be carried out within 21 business days.
  • Right to Withdraw Consent: You may withdraw consent previously given for specific data processing activities — in particular for marketing communications — at any time. Withdrawal of consent does not affect the validity of any processing carried out prior to that withdrawal.
  • Right to Object to Marketing Processing: You have the right to object to the use of your data for direct marketing by mint33 at any time, with no penalty.
  • Right to Lodge a Complaint: If you believe mint33 has breached Malaysia's PDPA in handling your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the rights above, contact the mint33 team by email at support@mint33.click with the subject line "Privacy Request", along with your account number and request details. We will acknowledge receipt within 3 business days.

10Children's Data

The mint33 platform is strictly for individuals aged 18 and above. mint33 does not knowingly collect, process, or store personal data of individuals under the age of 18.

If we discover that personal data belonging to someone under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their child has registered a mint33 account should contact us immediately at support@mint33.click.

11Privacy Policy Amendments

Mint33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or changes to the services we offer.

When we make material changes to this Privacy Policy, we will notify you via your registered email or through a prominent notice on the mint33 platform at least 14 days before the changes take effect. The "Updated" date at the top of this document will reflect the date of the most recent amendment.

Continued use of the mint33 platform after any Privacy Policy amendments take effect constitutes your acceptance of the updated privacy terms. If you do not agree with the changes, you have the right to stop using the platform and request account closure.

12Contact Us About Privacy

For any enquiries, concerns, or requests relating to mint33's Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Email: support@mint33.click (subject: "Privacy Enquiry" or "Data Request")
  • Live Chat: Available 24 hours a day, 7 days a week via the mint33 platform
  • Response time: 1–3 minutes via live chat; 1–3 business days via email

The mint33 privacy team operates in both Bahasa Malaysia and English. We are committed to addressing every privacy-related enquiry seriously and within the required timeframe.

Data We Collect at mint33

A quick overview of the types of personal data collected and the purposes for which they are used.

Identity Data
Name, MyKad number, date of birth — for KYC verification and Malaysia PDPA compliance.
Contact Details
Malaysian phone number and email — for OTP verification, customer support, and notifications.
Financial Data
Bank account or eWallet details (Touch 'n Go, DuitNow) — for deposit and withdrawal processing only.
Gaming Data
Slots, table games, and Sports Betting history — for service improvement and responsible gambling purposes.
Technical Data
IP address, device type, cookie data — for platform security and user experience optimisation.

Your Rights as a mint33 User

Under Malaysia's PDPA, you have the following rights regarding your personal data at mint33.

Right to Data Access
Request a copy of all personal data mint33 holds about you. Processed within 30 days.
Right to Correction
Request the correction of inaccurate or incomplete data within 21 business days.
Right to Withdraw Consent
Withdraw consent for marketing communications at any time, with no penalty.
Right to Object to Marketing
Object to the use of your data for mint33's direct marketing purposes at any time.
PDPA Complaint Rights
File a complaint with the Malaysian PDPA Commissioner if you believe your privacy rights have been violated.

Mint33's Privacy Commitment to Malaysian Players

Four principles we never compromise on when handling user privacy.

No Data Sales

Your personal data will not be sold, rented, or traded with any party for commercial purposes, under any circumstances.

Guaranteed Security

256-bit SSL encryption, continuous monitoring, and multi-layered security measures ensure your data at mint33 is always protected.

Full Transparency

We openly explain in Bahasa Melayu what we collect, why we collect it, and how it is used. No hidden details.

PDPA Compliance

All of mint33's data handling practices comply with Malaysia's PDPA and will be updated as the law evolves.

Understanding Privacy at mint33 – A Guide for Malaysian Players

Online privacy is an increasingly important topic for Malaysians, especially when it comes to platforms that handle sensitive financial information and personal data. At mint33, we understand that player trust is something that must be earned — not taken for granted. That's why we've approached privacy with full seriousness and transparency from day one.

When you register with mint33, you entrust us with some very personal information — your name, phone number, financial details. This is a responsibility we take seriously. Every piece of data you provide to mint33 is managed with security protocols on par with those of financial institutions, not merely the minimum required to pass a basic check.

Why mint33 Needs Your Personal Data

There are several key reasons why mint33 needs to collect personal data, all of which are directly tied to delivering the service you expect. First, identity verification is a legal requirement — Malaysia's PDPA and the Anti-Money Laundering Act require online financial platforms to verify their users' identities. This is not purely mint33's choice, but a legal obligation that protects the entire Malaysian financial ecosystem.

Second, transaction processing requires payment information. When you make a deposit via Touch 'n Go eWallet or receive a withdrawal to your Maybank2u account, mint33's systems need to retain sufficient information to ensure funds reach the correct destination safely. This is a fundamental operation that no online financial platform can do without.

Third, your gameplay data helps mint33 deliver a better experience. When we see that many Malaysian players prefer Asian-themed slots over Western-themed ones, we can make more informed decisions about which games to prioritize. This is data usage that directly benefits you as a mint33 user.

Data Protection Under Malaysian Law

Malaysia has a robust legal framework for protecting personal data privacy through the Personal Data Protection Act 2010 (PDPA). This law stipulates that personal data may only be collected for legitimate purposes, used solely for those stated purposes, and protected from unauthorised access. As a platform operating for the Malaysian market, mint33 is fully subject to the PDPA, and we take this compliance responsibility very seriously.

The PDPA also grants Malaysian individuals clear rights over their personal data. The rights to access, consent, object, and request correction of data are legally protected rights — not merely a courtesy extended by mint33. The mint33 team is trained to handle all requests relating to these rights properly and within the timeframes stipulated by law.

Data Security in the Malaysian Payment Context

Payment information is among the most sensitive aspects of privacy on the mint33 platform. When you make a deposit via DuitNow or GrabPay, or receive a withdrawal to your Touch 'n Go eWallet, the information involved is highly sensitive and requires the highest level of protection.

Mint33 does not store full credit or debit card numbers in our systems — card transactions are processed through payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard). For eWallet and DuitNow payments, mint33 only stores the information required to verify transactions, not your eWallet login credentials. This means that even in the event of any threat to mint33's systems, the most sensitive information — your eWallet password, your bank PIN — is not held by mint33 and therefore cannot be stolen through our platform.

How to Protect Your Privacy at mint33

While mint33 takes all necessary technical measures to protect your data, the best security is a shared effort between the platform and its users. There are a few simple steps you can take to better protect the privacy of your mint33 account.

Use a strong, unique password for your mint33 account — do not reuse passwords from your bank or eWallet accounts. Enable two-factor authentication (2FA) where available. Avoid logging in to your mint33 account over unsecured public Wi-Fi. Review your account login history regularly and report any suspicious activity to the mint33 support team immediately.

Mint33 will never contact you to request your password, PIN, or any other sensitive information via phone, email, or WhatsApp. If you receive any communication claiming to be from mint33 that asks for sensitive information, treat it as a fraud attempt and report it to us immediately.

Mint33's Ongoing Commitment

Privacy is not a one-time project — it is an ongoing commitment that requires consistent attention and investment. mint33 is committed to continually improving its privacy and data security practices in step with technological advances, changes in legislation, and emerging threats.

We are also committed to maintaining open communication with Malaysian users about how we handle their data. If you have any questions about mint33's Privacy Policy that are not addressed in this document, our team is ready to provide a full explanation in Bahasa Melayu via live chat or email at any time. Your trust in mint33 is something we value above all else, and we are committed to continuing to earn it.

Summary of Key Points in mint33's Privacy Policy

A quick overview for Malaysian players who want to understand the key essentials of our Privacy Policy.

Data Collected Only as Needed

Mint33 only collects data that is genuinely necessary for platform operations and legal compliance. No excessive or irrelevant data is collected.

256-bit SSL Encryption

All data transmitted between your device and the mint33 platform is encrypted to the highest standards used by Malaysia's leading banks.

No Data Sales

Mint33 players' personal data is never sold or traded with third parties for commercial purposes under any circumstances.

Malaysia PDPA Compliance

All of mint33's data handling practices are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).

Limited Data Retention

Data is retained only for as long as necessary — KYC data for 5 years, transaction data for 7 years — in accordance with Malaysian legal requirements.

14-Day Amendment Notice

Users will be notified of any material changes to mint33's Privacy Policy at least 14 days before those changes take effect.

FAQ – mint33 Privacy Policy

The most frequently asked questions from Malaysian players about privacy and data at mint33.

No. mint33 does not share users' personal data with advertising companies, data brokers, or third-party marketing entities. Your data is not used for targeted advertising outside the mint33 platform. The only marketing communications you will receive are from mint33 itself — and only if you have given consent to receive such communications during registration or through your account settings.

You may request the deletion of your personal data, though there are limits set by law. mint33 is required under Malaysia's AMLA to retain financial transaction and KYC data for a specified period (typically 5–7 years) even after an account is closed. Beyond legally mandated data, mint33 will delete eligible data within 30 days of receiving a verified request. Contact us at support@mint33.click to submit a data deletion request.

Should mint33 cease operations, users' personal data will be managed in accordance with PDPA-compliant procedures. Users will be notified in advance, and data not required for legal purposes will be securely deleted. Data that must be retained for legal compliance will be managed by an appointed party in accordance with Malaysian legal requirements. We are committed to ensuring your data is not misused under any circumstances.

mint33 users' personal data is stored on servers that meet international security standards. Where data may be processed or stored outside Malaysia — for example, by internationally accredited cloud service providers — mint33 ensures that protection equivalent to Malaysia's PDPA is upheld through binding data processing agreements. We do not transfer data to jurisdictions that lack adequate data protection.

KYC documents such as MyKad submitted to mint33 are transmitted through encrypted channels and stored in a secure environment with restricted access. Only authorised personnel — and only for legitimate identity verification purposes — may access these documents. mint33 does not retain copies of your MyKad image any longer than necessary for verification, and all access to such documents is fully audited and logged.

Yes, you can opt out of mint33 promotional emails at any time. There are two ways to do so: click the "Unsubscribe" link found at the bottom of any mint33 marketing email, or contact our support team via live chat or email at support@mint33.click to request that marketing communications be stopped. Please note that you will still receive important transactional emails such as deposit confirmations, withdrawal notifications, and account security alerts even after unsubscribing from promotional emails.
Your Data is Safe & Protected at mint33

Play with Peace of Mind — Your Privacy is Protected at mint33

With 256-bit SSL encryption, Malaysia PDPA compliance, and a firm no data-selling commitment — mint33 is a platform that respects every Malaysian player's privacy. Register today and play with full confidence.

Platform for players aged 18 and above only. Bet responsibly at mint33.

Bahasa Melayu